Information to users
At the end of the installation, users have to receive basic information about how to use their new telephony system.
In order to facilitate this, we have written a User’s Instruction section in NL, FR and EN.
In order to facilitate the dissemination of this information to users, we have created email sending functions into the portal.
Such e-mails are sent by one of your local e-mail clients. For more information click here
Send information to one specific user
Go to Config > Users and select a specific user.
Send welcome email to User: this link is to be used to send an email to a new user. It actually points her/him to the User’s Instruction section in NL, FR and EN and communicates the user’s credentials on the User’s Portal.
Send information to all users
Go to Config > Account details.
Send welcome email to all Users: this link opens a popup listing all users in green.
Clicking on a user will open a personalized email in your email client. It points each user to the User’s Instruction section in NL, FR and EN and communicates the user’s personal credentials on the User’s Portal.
When name has been clicked, it will turn to red in order for you to visualize the status of each user:
- Green: user still to be notified
- Red: user has been notified